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Build, launch and optimize your own customer‑facing agent.

Answer questions. Help visitors book, buy or get in touch.

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50 free answers/month on one website. No credit card required.

Birchwood assistantAnswers from birchwood-pilates.example

Hi! Ask me about classes, prices or booking.

Do you have a beginner class on Saturdays?

Yes: Reformer Basics runs every Saturday at 9:00 and 10:30. Your first class is €15.

2 sources: Timetable, Prices
Book a trial class
Ask a questionPowered by hazelchat
Illustrative demo with a made-up studio. The real agent is in the corner of this page.

One script tag. Works wherever you can add one.

From your website to a live agent in three steps.

Add your website

Import your pages, add PDFs, text or Q&A, and pick what the agent may use.

Test your agent

Ask what your customers ask. Check the sources. Fill the gaps before anything goes live.

Add it to your website

Publish a version, paste one script, we check it’s there, and you switch it on.

Every answer shows where it came from.

  • Only your content. The agent answers from the pages and files you picked, not the open internet.
  • Says when it doesn’t know. If your content doesn’t cover a question, the agent says so and offers your contact option.
  • A next step. Visitors are sent to the booking, checkout, trial or enquiry route you choose.

Can I cancel my membership any time?

Yes, with one month’s notice to the end of any month. Cancel in your member account or by email.

Membership terms · section 4“Memberships can be cancelled with one month’s notice to the end of any month.”
FAQ · Your account“You can cancel directly in your member account or by email.”
Illustrative example

Start free. Upgrade when it’s working.

You pay for answers backed by your sources. Tests, handoffs and “I don’t know” are free.

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Before you start.

Will Hazelchat work on my website?

Hazelchat is platform-independent. If you can add a short script to your website—or ask a developer to—you can install the widget. You choose the allowed website and verify the script before enabling it.

What is included in Free?

Free includes 50 visitor answers backed by attached evidence each month, one verified website, the current recommended model and saved enquiries. It needs no credit card. Paid plans use a separate seven-day trial and require a payment method. Compare plans.

What can I use as a source?

Public website text, searchable PDFs, Word documents, text files and approved Q&A. Scanned files need OCR elsewhere, and pages that require JavaScript rendering are not yet supported.

What happens when Hazelchat does not know?

It says it does not have enough information. You can offer a contact link or enquiry form, review the unanswered question, add approved information and test again before publishing.

What happens when Free reaches 50 answers?

The widget stops answering new questions until the next monthly period and offers the contact option you configured. There is no automatic overage charge. Your private tests do not consume the visitor allowance.

Your website already has the answers.

Turn them into an agent your visitors can talk to.

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50 answers a month · one website · no credit card